How We Keep Clients At The Heart Of Our Service
When it comes to customer satisfaction and experience, we strive to understand our client’s requirements and ensure our solutions meet them. By delivering high-quality solutions, we believe satisfaction and a great customer experience is a happy by-product.
Virtigon was founded in 2017 and since then we have continued to deliver on our promises, taking the pain points out of the IT industry. By observing the issues and problems within the IT industry prior to Virtigon, we have built and created a bespoke approach to maximise our effectiveness. Carry on reading to find out more about what we do, and the IT infrastructure services we offer.
IT projects usually fail without complete ownership. That’s why we will prefer 100% ownership and control within the work for our client projects. Upon receiving the project we will define further through stakeholder engagement, and mitigate assumptions, risks and constraints. We only stop, once the outcome has been achieved. Our industry-leading processes and people, our design, delivery, project management and documentation excels against our competitors and raises the standard set within the industry.
Honesty at Virtigon is part of our successful journey so far. From day one we make sure we are completely honest with our clients; if something can’t be done, or can’t be done within the constraints set, we’ll let you know – but offer viable solutions along the way.
We believe in group efforts at Virtigon, having a wide range of knowledge in key areas within the IT industry allows us to excel. Combined, our resources have a huge wealth of experience which allows us to deliver even the most exotic of infrastructure. Due to this; we’ve experienced phenomenal growth over the past 4 years, winning multiple awards and accreditations.
Digital Transformations – Do your existing systems struggle to keep pace with the speed of your business? Or worse, are they no longer fit their purpose? If so, get in touch with our team. We will complete a complete evaluation of your current workloads and custom design a digital solution to last for the future of your business.
Professional Services – Do you need to deliver a solution? Or add an expert resource to your team? If so, our outcome-focused professional services may be the perfect alternative for you. We can provide the skills when and where you need them the most.
Infrastructure Migration – Regardless of the size of your migration project, whether it’s small, medium or large our team’s extensive knowledge and experience will leave you feeling assured that your workloads are safe in our hands. We are proud to say that we deliver successfully, every time.
Service Operations – Are you looking for an IT service desk or to augment your own IT team. We can provide specific technology skills and functions for the full management of your operations.
About Us – IT Infrastructure Services
If you are looking for a company that puts quality first, delivering for our customers every time, Virtigon will delight you. Virtigon prides itself on customer service, quality of delivery, and meeting your needs on time.
Whether a complex infrastructure migration or service operations implementation, our team always delivers. Get in touch with our expert team here, or give us a call on 020 4538 8933. We can’t wait to hear from you.Back to blog
What Sets Us Apart From Our Competitors?
Trying to find an honest company that can provide excellent customer service and deliver projects on time is tough. That’s why our expert team at Virtigon takes the pain points out of the IT industry. Ever since we founded in 2017, we have taken a different, more effective approach to do things better. Take a look at our reviews here, let Virtigon help you with your IT professional services.
Are you looking for top-quality IT service desk operations or to be able to augment your own team? If so we can outsource and provide you with efficient and effective service operations for your business. One of the most important things to us at Virtigon is trust. That’s why we make sure each of our clients has complete peace of mind when letting us manage their IT and business online. Our services include the following roles, such as; sub-contract IT functions, full outsourcing within an IT area, full management of a service desk and managed service to cover a specific technology.
Perhaps you require a small-scale migration, maybe a large one? The point is, regardless of the size our expert team can help you migrate data every time efficiently and effectively. Upon receiving a new project we make sure to scope out any possible errors and issues that may arise, we then counter these issues early on to prevent delays. Common problems we encounter and solve within migrations include; poor bandwidth connection between the source and destination, skill gaps within critical technologies, complex/multi stage-migrations plans and uncertainty about application optimisation. We have migrated thousands of workloads and applications successfully, from some of the largest organisations with multi-cloud strategies.
Are your current systems starting to struggle or losing their purpose? This is a common issue we find within companies with outdated systems. We will first perform a complete evaluation of your current system, identifying any errors or issues. Then re-designing and delivering a new digital solution for the future of your business. We never supply our clients with ‘off the shelf’ solutions, each project is bespoke and tailored to your business needs to maximise its effectiveness. We also work with you throughout the journey to identify the best outcome for you, and the steps we need to take to achieve this.
We approach professional service projects differently from other IT companies. We like to focus on providing a wealth of experience from our team of industry experts in multiple fields. We focus primarily, however, on solving your IT professional service needs, our outcome-focused methodology and award-winning technology ensure that we identify and resolve any underlying issues. Then implement long term solutions to future proof your business. We deliver on time, every time!
About Us – IT Professional Services
If you are looking for a company that puts the customer first, you have come to the right place. Virtigon prides itself on customer service and meeting your needs on time, perhaps you need a digital migration or service operations implemented, our team always delivers. Get in touch with our expert team here, or give us a call on 020 4538 8933. We can’t wait to hear from you.Back to blog